# Blog | Sharp Thinking on Enterprise AI | Elsewhen

> What works in enterprise AI right now. Field notes from Elsewhen and the FTSE 100 and Fortune 500 leaders shipping custom AI agents on their data.

**Published:** 25 November 2022
**Last Updated:** 13 May 2026

**Source:** [https://www.elsewhen.com/blog/](https://www.elsewhen.com/blog/)

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## Blog Posts (198)

- [Blog Post: Why the Model is Not Your Moat](/blog/why-the-model-is-not-your-moat): AI costs halve every few months and the leading models have converged, so your edge lies in the context and harness you own, not the model.
- [Blog Post: AI is More Than a Chatbot](/blog/ai-is-more-than-a-chatbot): Microsoft's Copilot chief says the product has to earn the right to exist. Fewer than 4.5% of its 450 million seats pay for it. A chatbot was never the answer.
- [Blog Post: Webinar: Inside the Agentic Enterprise](/blog/agentic-enterprise): Most enterprises get almost nothing back from AI. MIT says 95% see no real ROI. Models are commoditised now, the advantage is what you build around them.
- [Blog Post: AI Summit: Inside the Agentic Enterprise](/blog/inside-the-agentic-enterprise): Why the agentic enterprise depends on architecture, not models. How leading enterprises build the context, harness and workflows that make AI work at scale.
- [Blog Post: The End of Tokenmaxxing](/blog/the-end-of-tokenmaxxing): Enterprises set token spend as a productivity target and waited for transformation. It didn't come. Why AI gains stall before they ship, and where to start.
- [Blog Post: The Case For Leaving Salesforce, Made by Salesforce](/blog/the-case-for-leaving-salesforce): Marc Benioff has told the market the browser is optional. If agents don't use screens, the seat is no longer the thing being purchased. Here's what that means for you.
- [Blog Post: Rebase by Elsewhen: Navigating the Realities of Enterprise AI](/blog/elsewhen-rebase-may-2026): Rebase is Elsewhen’s invite-only series for senior leaders driving AI adoption — a space for open, practical discussions on scaling AI and unlocking enterprise impact.
- [Blog Post: Webinar: The Agentic Blueprint for Public Sector Productivity](/blog/the-agentic-blueprint-for-public-sector-productivity): Most enterprises have invested in AI but stay stuck in pilots. A practical blueprint to ship production-grade agents and unlock real productivity at scale.
- [Blog Post: Webinar: The AI Productivity Platform – Making AI Work at Scale](/blog/webinar-making-ai-work-at-scale): Enterprises invest in AI but stall in pilots. Get a practical blueprint to move from quick wins to a production-grade AI operating model and drive measurable productivity at scale.
- [Blog Post: Why Enterprise AI Fails to Deliver](/blog/why-enterprise-ai-fails-to-deliver): Most enterprises build AI like a side project. They need to build it like a platform.
- [Blog Post: Webinar: Agentic AI in Financial Services](/blog/webinar-agentic-ai-in-financial-services): Explore how Agentic AI is reshaping financial services with autonomous operations and self-driving customer journeys.
- [Blog Post: What Makes Enterprise AI Successful?](/blog/what-makes-enterprise-ai-successful): Most enterprises don’t have an AI problem — they have a productivity problem.
- [Blog Post: Rebase by Elsewhen: Making AI Work at Scale](/blog/elsewhen-rebase-making-ai-work-at-scale): Rebase is Elsewhen’s invite-only series for senior leaders driving AI adoption — a space for open, practical discussions on scaling AI and unlocking enterprise impact.
- [Blog Post: Webinar: Redesigning Government with Agentic AI](/blog/webinar-redesigning-government): Discover how Agentic AI is transforming government operations.
- [Blog Post: Find Your First Agentic AI Opportunity](/blog/finding-agentic-opportunities): Use Elsewhen’s Agentic Opportunities Workshop to find, design, and prototype high‑impact AI agents
- [Blog Post: The Digital Wallet Revolution: The Future of Payments and Banking](/blog/ai-summit-the-digital-wallet-revolution): Explore how AI agents are reshaping fraud, identity, and trust in digital wallets — with insights from Coinbase, Elsewhen, Citigroup, Caywood, and Tecton.
- [Blog Post: Rebase by Elsewhen: Insightful Community for Senior Leaders](/blog/elsewhen-rebase): Rebase is Elsewhen’s curated breakfast series for senior leaders in tech, product and design — a space for open, off-record conversations on the realities of enterprise technology.
- [Blog Post: The Agentic Enterprise Is Coming: Your Next Team Might Not Be Human](/blog/the-agentic-enterprise-is-coming): Elsewhen Founder Leon Gauhman on how AI agents are reshaping productivity, operations, and the internet itself.
- [Blog Post: Platformland: Richard Pope on the Next Generation of Public Services](/blog/in-conversation-richard-pope): How AI, data, and service design are reshaping public services with Nadav Mordechai and Richard Pope.
- [Blog Post: Agentic Banking: How to Build a Ten Person Bank](/blog/how-to-build-a-ten-person-bank): Discover how agentic systems and AI agents are enabling banks to scale with just 10 people — replacing legacy processes with autonomous, adaptive systems.
- [Blog Post: Webinar: AI Maturity in the Public Sector](/blog/webinar-ai-maturity-in-the-public-sector): This webinar is designed for public sector digital leaders who are navigating AI adoption in their departments.
- [Blog Post: Webinar: Building the Agentic Enterprise](/blog/webinar-building-the-agentic-enterprise): Learn how AI agents and Multi-Agent Systems automate workflows, enhance decision-making, and transform enterprises.
- [Blog Post: So long, SaaS: Klarna is right, DIY is the Future for AI-Enabled Businesses](/blog/future-for-ai-enabled-businesses): Klarna’s move away from SaaS giants like Salesforce and Workday marks a strategic shift toward DIY, AI-powered solutions over expensive, generic platforms.
- [Blog Post: Banking Beyond Borders: Service Design & Cultural Insights with Techcombank](/blog/in-conversation-ilko-batakliev): In Conversation: Ilko Tân Batakliev, Head of Experience Design at Techcombank
- [Blog Post: Webinar: From Generative AI to Generative UI](/blog/webinar-generative-ai-to-generative-ui): Explore the burgeoning world of Generative UI.
- [Blog Post: 4 Fundamentals of Scalable CX in Neobanking](/blog/4-fundamentals-of-scalable-cx-in-neobanking): How a leading UK neobank scaled its customer experience through a digital scalability framework, balancing growth with user-centric design.
- [Blog Post: Conversational AI Design: How to Build a Conversational Interface for Enterprise Teams](/blog/how-to-design-for-conversational-ai): How to design Conversational AI experiences that drive enterprise productivity. UX patterns, brand voice and design principles for AI agents and assistants.
- [Blog Post: The Neobank Formula: Scaling Across Products & Markets](/blog/neobank-scaling-products-markets): How neobanks like Nubank & Revolut scale while balancing CX, growth, and regulations.
- [Blog Post: The Neobank of the Future](/blog/the-neobank-of-the-future): Explore how Elsewhen empowers Neobanks to stay ahead by rethinking banking with cutting-edge digital strategies and transformation.
- [Blog Post: How do Neobanks attract new Customer Segments?](/blog/scaling-neobanks-exploring-new-customer-segments): Discover how Neobanks are adapting to attract Gen Z, Seniors, and Mass-Affluent users. Learn strategies for success in the evolving fintech landscape.
- [Blog Post: Discover more Neobank Multi-Market Opportunities](/blog/scaling-neobanks-leveraging-multi-market-opportunities): Discover how top neobanks master multi-market CX.
- [Blog Post: Scaling Neobanks, evolving to Multi-Product Success](/blog/scaling-neobanks-evolving-to-multi-product-success): How Neobanks Scale into Multi-Product Platforms and Expand Offerings.
- [Blog Post: Boost Enterprise Productivity with Generative AI and LLMs](/blog/boost-enterprise-productivity-with-generative-ai-and-llms): Boost enterprise productivity with Generative AI and LLMs. Learn how leading companies like Klarna leverage AI for efficiency and growth.
- [Blog Post: Building the Right Generative AI Strategy for Your Organisation](/blog/how-to-build-the-right-strategy-for-generative-ai-in-your-organisation): Build a generative AI strategy that delivers: use cases, LLM selection, governance and ROI, from Elsewhen's product and strategy leaders.
- [Blog Post: Cut your SaaS costs by building new Generative AI tools for your organisation](/blog/cut-your-saas-costs-by-building-new-generative-ai-tools-for-your-organisation): Learn how building Generative AI tools can reduce SaaS costs and enhance productivity for your organisation.
- [Blog Post: Digital Design Strategies for Transforming Customer Experience in Finance](/blog/how-to-transform-cx-in-financial-services-with-world-class-digital-product-design): Explore how digital design elevates CX in finance, making it a key differentiator. Learn to harness design for competitive advantage.
- [Blog Post: Digital Transformation: The Critical Role of Design](/blog/design-in-digital-transformation): Discover how expert design accelerates digital transformation, empowering your organisation with innovative digital solutions.
- [Blog Post: Creating Digital Products: A Guide for Organisations](/blog/design-world-class-digital-products-for-your-organisation): Unlock the secrets to developing digital products that add value for both customers and employees with cutting-edge strategies.
- [Blog Post: How Effective Design can Elevate Digital Products in Your Organisation](/blog/how-effective-design-can-elevate-digital-products-in-your-organisation): Discover how design drives superior digital products for customers and employees.
- [Blog Post: Bringing a customer-centric view to digital transformation](/blog/customer-centric-digital-transformation): Let’s consider a number of ways in which a customer-centric approach is vital in digital transformation
- [Blog Post: Delivering digital transformation in an Agile context](/blog/digital-transformation-agile-context): Digital transformation of your organisation is a deeply complex, challenging and dynamic activity.
- [Blog Post: Transforming how business value can be derived from data](/blog/business-value-derived-from-data): Learn how Inmarsat engaged Elsewhen to create and deliver a new self-service analytics platform.
- [Blog Post: Launching digital propositions leveraging organisational assets](/blog/launching-digital-propositions): Learn how to launch digital propositions leveraging organisational assets.
- [Blog Post: Transforming manual processes to digital](/blog/manual-processes-to-digital): Learn how Capitalflow transformed its manual processes to digital.
- [Blog Post: Key aspects of digital transformation](/blog/key-aspects-of-digital-transformation): What are the key aspects of digital transformation?
- [Blog Post: What is digital transformation in an organisation?](/blog/digital-transformation-in-an-organisation): What do we actually mean by digital transformation?
- [Blog Post: The platformisation of business](/blog/platformisation-of-business): Digital platforms are the enablers of the modern economy.
- [Blog Post: Driving Business Impact through Data-Empowered Experience](/blog/data-empowered-experience): How are technology leaders driving business impact through different data-powered experiences? Discover more in this roundtable debate.
- [Blog Post: Creating a lean digital-first brand](/blog/creating-a-lean-digital-first-brand): Learn from Founders Bank who aimed to be the go-to bank for founders and their startup businesses.
- [Blog Post: Creating a design system for digital products](/blog/design-system-for-digital-products): Creating a design system for digital products for Inmarsat, a leading satellite communications company.
- [Blog Post: Redesigning an existing digital product](/blog/redesigning-an-existing-digital-product): Magic Mountain is a social fitness and wellness app, intended to help people build healthier behaviours.
- [Blog Post: Improving digital team productivity at Spotify](/blog/digital-team-productivity): Discover productivity challenges and how Spotify accelerated digital design.
- [Blog Post: Utilising modern collaborative design tools to transform the digital experience](/blog/modern-design-tools): Learn about specialist tools to support the requirements of digital product creation.
- [Blog Post: Applying best-practice product design methods](/blog/product-design-methods): Product designers continuously adopt new methodologies to improve the quality and effectiveness of their work.
- [Blog Post: Building Agile teams of designers and engineers](/blog/designers-and-engineers): An expert product designer will work closely with your product delivery team.
- [Blog Post: Developing consistent and scalable design systems](/blog/developing-design-systems): An expert designer can help improve your digital product delivery.
- [Blog Post: Designing and testing high-fidelity prototypes](/blog/high-fidelity-prototypes): Find better ways to manage the digital product design process.
- [Blog Post: Combining expertise in UI and UX design](/blog/ui-and-ux-design): An expert digital product designer combines the skills of both user interface (UI) and user experience (UX) design.
- [Blog Post: Creating an outstanding customer experience](/blog/creating-an-outstanding-customer-experience): Providing a delightful customer experience (CX) is increasingly recognised as being vital for any organisation.
- [Blog Post: Interactive data visualisation enables a compelling customer experience](/blog/data-visualisation-compelling-customer-experience): Learn how building a better platform for data interaction can help customers define their perfect solution.
- [Blog Post: Powering a smarter insurance product with real-time app data](/blog/insurance-product-real-time-app-data): See how real-time app data improves risk management and customer value, as Elsewhen did for insurtech Zego.
- [Blog Post: Understanding the needs of users and business](/blog/needs-of-users-and-business): An expert designer will help to develop and manage the high-level plan for your digital product.
- [Blog Post: Transforming how companies interact with customers](/blog/transforming-how-companies-interact-with-customers): Learn how Inmarsat keeps its customers’ fleets and operations connected, anytime, anywhere around the world.
- [Blog Post: Working with a digital product design consultancy](/blog/digital-product-design-consultancy): A digital product designer is analogous to an industrial designer of physical products.
- [Blog Post: Recognising the importance of digital product design](/blog/digital-product-design): What is it that makes expert digital product designers so important to a modern organisation?
- [Blog Post: The rise of digital products in business](/blog/the-rise-of-digital-products-in-business): To be competitive in today’s market landscape, your organisation needs to be more digital.
- [Blog Post: Bringing new digital offerings to market](/blog/bringing-new-digital-offerings-to-market): Your digital strategy shows up in the new digital offerings and products you deliver.
- [Blog Post: Designing better digital products](/blog/designing-better-digital-products): New digital processes, services and collaboration tools help your people be more empowered and engaged.
- [Blog Post: Unlocking new value from data](/blog/unlocking-new-value-from-data): Businesses today are creating, accessing and storing more information than ever before.
- [Blog Post: Powering workflow and productivity](/blog/powering-workflow-and-productivity): Working with an expert digital consultancy can enable you to raise productivity in the workplace and beyond.
- [Blog Post: Improving experiences for users and customers](/blog/improving-experiences-for-users-and-customers): How can your organisation transform the digital experience it provides to customers and employees?
- [Blog Post: Transforming to a digital business](/blog/transforming-to-a-digital-business): True digital transformation is about changing your fundamental business processes themselves.
- [Blog Post: Event Report: Master Your Digital Transformation Strategy](/blog/getting-your-strategy-right): Many business transformation leaders recognise that digital strategy execution is a critical success factor, yet it can be challenging to get it right.
- [Blog Post: Improving digital products through user-centred design research.](/blog/improving-digital-products): Understanding the vital role of user research in digital product design.
- [Blog Post: The Importance of UI and UX in transforming digital products](/blog/ui-and-ux-in--digital-products): Learn why UI and UX are key when building digital products.
- [Blog Post: Success stories: Putting digital strategy into action](/blog/digital-strategy-into-action): Real client stories showing how a digital strategy turns into delivered products. From AI Consultancy Elsewhen.
- [Blog Post: Bringing your new digital offering to market](/blog/digital-offering-to-market): Go from strategic thinking and planning—to bringing real digital empowerment for your employees and customers.
- [Blog Post: Removing internal blockers to productivity](/blog/removing-internal-blockers-to-productivity): How to find and remove the internal blockers holding back productivity in the workplace and beyond. From AI Consultancy Elsewhen.
- [Blog Post: Exploring your digital ecosystem](/blog/exploring-your-digital-ecosystem): Understand your dynamic digital ecosystem, in order to frame your strategy accordingly.
- [Blog Post: Working with a digital strategy consultancy](/blog/working-with-a-digital-strategy-consultancy): A digital strategy consultancy can provide valuable support during your digital strategy journey.
- [Blog Post: Innovation of new products or services](/blog/innovation-of-new-products-or-services): To drive innovation, your digital strategy must overcome internal resistance to change in your organisation.
- [Blog Post: Digitisation of manual processes](/blog/digitisation-of-manual-processes): Find out why digitising a business process is about more than just ‘going paperless’.
- [Blog Post: Transformation of legacy technology](/blog/transformation-of-legacy-technology): Find out why resistance to replacing legacy technology is typically a result of three main reasons.
- [Blog Post: Narrowing the gap between digital strategy & implementation](/blog/narrowing-gap-digital-strategy-implementation): How do you narrow the gap between digital strategy and implementation?
- [Blog Post: Determining your digital transformation goals](/blog/digital-transformation-goals): Learn why the right digital systems help you improve efficiency and reduce costs.
- [Blog Post: The evolution of data-driven business](/blog/data-driven-business): Learn how to enable a clear real-time business overview, and drive better decision-making.
- [Blog Post: Moving beyond manual business processes](/blog/moving-beyond-manual-business-processes): Find out why businesses have had to define new ways of working and new ways to measure and track productivity.
- [Blog Post: The new digital landscape](/blog/the-new-digital-landscape): The evolving digital landscape is rapidly transforming organisations. Learn from digital strategy success stories.
- [Blog Post: Video: Where is Technology Truly Unlocking Business Productivity?](/blog/technology-unlocking-business-productivity): What more can be done to improve business productivity overall?
- [Blog Post: Where is Technology Truly Unlocking Business Productivity?](/blog/unlocking-business-productivity): What more can be done to improve business productivity overall?
- [Blog Post: Live Roundtable: Perfecting Digital Experiences For Enterprise And B2B Customers](/blog/perfecting-digital-experiences): Four technology leaders discuss perfecting digital experiences for users.
- [Blog Post: Tracking Technology, Trends and Innovation in a Downturn](/blog/technology-innovation-downturn): In this debate, we discuss major technology trends, business vision and innovating with an uncertain future.
- [Blog Post: Video: Tracking Technology, Trends and Innovation in a Downturn](/blog/technology-trends-innovation-downturn): In this debate, we discuss major technology trends, business vision and innovating with an uncertain future.
- [Blog Post: Rethinking Success and Failure in Your Digital Journey](/blog/rethinking-your-digital-journey): Technology leaders discuss the success and failures of their digital journey.
- [Blog Post: Video: Rethinking Success and Failure in Your Digital Journey](/blog/roundtable-digital-journey): Technology leaders discuss the successes and failures of their business’ digital journey.
- [Blog Post: Making a better digital product with user research](/blog/digital-product-user-research): See how user research drives digital product success, with insights from a global hospitality app transformation.
- [Blog Post: Taking user experience to new heights](/blog/taking-user-experience-to-new-heights): How Expert Redesign Transformed UX for Wellbeing App Magic Mountain.
- [Blog Post: Creating a digital-first lean brand for an innovative startup business](/blog/creating-a-digital-first-lean-brand-for-an-innovative-startup-business): How a lean, digital-first brand helped Founders Bank position itself as the go-to bank for startups. From AI Consultancy Elsewhen.
- [Blog Post: Scaling digital customer experience across a large organisation](/blog/scaling-digital-customer-experience): How Bupa Transformed CX for Its Dental Business with Scalable Solutions
- [Blog Post: Bridging the digital-to-physical gap with integrated CX](/blog/integrated-cx): Discover how to create seamless brand interactions across digital and physical retail, with insights from Elsewhen’s work with Google.
- [Blog Post: How to unlock business productivity in just 8 weeks](/blog/unlock-digital-business-productivity): How Elsewhen’s 8-Week Process Drives Productivity with Digital Tools.
- [Blog Post: New research: How organisations achieve digital transformation](/blog/achieve-digital-transformation): See how UK companies are tackling digital transformation in our latest survey insights.
- [Blog Post: Becoming Digital: Rising to the challenges of digital transformation](/blog/becoming-digital-challenges-of-digital-transformation): This webinar explores the factors influencing the success and failure of digital transformation projects, based on the latest research findings.
- [Blog Post: Discover how to unlock your business productivity in just 8 weeks](/blog/unlock-business-productivity): This webinar shows how to move from manual processes for customers, people, tasks, and assets to tailored digital solutions and products that boost business productivity.
- [Blog Post: Creating a digital service blueprint to improve business workflow](/blog/digital-service-blueprint): Discover how Spotify overcame blockages to execution with expert research and enhanced digital work processes.
- [Blog Post: Meeting the digital needs of internal customers at Spotify](/blog/digital-needs-of-internal-customers): Discover how expert user research is vital to meeting the needs of internal customers – and how Elsewhen helped Spotify put this into action.
- [Blog Post: Devtools Part 2: Inspecting and editing HTML & CSS](/blog/intro-to-devtools-part-2-core-functionalities): Exploring the evolution of DevTools and their impact on developer experience.
- [Blog Post: Devtools Part 3: Inspecting and debugging JS](/blog/intro-to-devtools-part-3-inspect): How to inspect and debug JavaScript in Chrome DevTools, part three of Elsewhen’s devtools series.
- [Blog Post: Introduction to devtools: Chrome DevTools - a basic overview](/blog/intro-to-devtools-part-1-chrome-devtools): In this blog series, Elsewhen Junior Frontend Developer Ayan Ali, shares a basic overview of Chrome devtools.
- [Blog Post: Transitioning your business operations to digital channels](/blog/business-operations-to-digital-channels): Find out how building a digital business platform for your organisation can drive new revenue, reduce costs and enhance customer experience.
- [Blog Post: Accelerating and improving digital product delivery in your organisation](/blog/accelerating-digital-product-delivery): Discover how your teams can overcome workflow bottlenecks and blockers to deliver better digital products, faster.
- [Blog Post: Into The Metaverse: Opportunities For Technology Leaders](/blog/metaverse-technology-leaders): The metaverse could present businesses with an even better way of connecting with customers than even the smartphone.
- [Blog Post: Into The Metaverse: Opportunities For Technology Leaders](/blog/roundtable-metaverse-technology-leaders): Elsewhen discuss the metaverse, and opportunities for technology leaders.
- [Blog Post: Building Digital Experiences Around Your Data](/blog/building-digital-experiences-data): Digital experiences are key to delighting customers and partners, reducing cost and securing your business for the long term.
- [Blog Post: Perfecting Digital Experiences For Enterprise And B2B Customers](/blog/digital-experiences-enterprise-b2b-customers): The enterprise digital experience is one that has evolved rapidly over the last five years. What does it look like post-pandemic?
- [Blog Post: Event report – Perfecting Digital Experiences for Enterprises and B2B Customers](/blog/digital-transformation-enterprises-and-b2b-customers): How can technology leaders provide the best experiences to their customers and workforce?
- [Blog Post: The Bank of The Future](/blog/the-bank-of-the-future): Elsewhen and Pacemakers have joined forces to launch Bank of the Future to rethink financial products and services exclusively from a customer perspective.
- [Blog Post: Video: Building Digital Experiences Around Your Data](/blog/roundtable-building-digital-experiences): Five technology leaders compare and contrast the experiences, products and services demanded of them.
- [Blog Post: Transforming a traditional company into a digitally-empowered business](/blog/transforming-company-into-a-digitally-empowered-business): Discover how a conventional company – reliant on paper forms and documents – can rapidly transform into a modern integrated digital business.
- [Blog Post: Driving customer conversions with an outstanding mobile experience](/blog/driving-customer-conversions-with-mobile-experience): Discover how your business can increase customer conversions via mobile – without requiring any changes to underlying technology.
- [Blog Post: Event report: Narrowing the gap between digital strategy and implementation](/blog/narrowing-digital-strategy-implementation): Learn the importance of building an action-oriented digital strategy – one that can actually be executed in practice.
- [Blog Post: Bringing consumerisation to the enterprise digital experience](/blog/consumerisation-enterprise-digital-experience): How can an enterprise business transform the digital experience it provides to B2B customers and its own employees?
- [Blog Post: Empowering customers and employees with self-service data analytics](/blog/self-service-data-analytics): Discover how to enable your customers or employees to analyse and visualise data on the performance and status of your products and services.
- [Blog Post: Enabling an innovative digital finance product with Open Banking](/blog/digital-finance-product-open-banking): Open Banking is transforming the financial services industry – and enabling powerful new opportunities for digital finance products.
- [Blog Post: My advice to a new Junior Frontend Developer](/blog/my-advice-to-a-new-junior-frontend-developer): AI Consultancy Elsewhen spoke to a Junior Developer on her journey settling into a new role and key takeaways she learnt during this time.
- [Blog Post: Redefining B2B Enterprise CX](/blog/redefining-b2b-enterprise-cx): Learn how AI Consultancy Elsewhen helped satellite communications business Inmarsat unlock revenue growth
- [Blog Post: Now is the time for cultural change in Insurance](/blog/now-is-the-time-for-cultural-change-in-insurance): AI Consultancy Elsewhen discuss cultural change in the insurance industry with technology leaders.
- [Blog Post: Intro - Understanding the new fintech reality](/blog/intro-understanding-the-new-fintech-reality): AI Consultancy Elsewhen discuss the current state of digital banking and fintech.
- [Blog Post: Inmarsat - a customer centric Digital Transformation](/blog/inmarsat-a-customer-centric-digital-transformation): Discover how AI Consultancy Elsewhen helped Inmarsat on the digital transformation of their customer lifecycle.
- [Blog Post: How incumbent banks need to transform](/blog/how-incumbent-banks-need-to-transform): Reinventing Banking: Transformation Insights from Gilad G. Amir.
- [Blog Post: How GAFA/Big Tech will approaching Banking](/blog/how-gafa-big-tech-will-approaching-banking): AI Consultancy Elsewhen explore how Big Tech companies are moving into banking at pace. Learn How GAFA/Big Tech will approach Banking.
- [Blog Post: How demographics will define wealthtech](/blog/how-demographics-will-define-wealthtech): AI Consultancy Elsewhen explore how shifts in demographics will define wealthtech.
- [Blog Post: Future-proofing the Portal](/blog/future-proofing-the-portal): How can you future-proof a digital transformation project?
- [Blog Post: Fintech in Asia vs. the West](/blog/fintech-in-asia-vs-the-west): AI Consultancy Elsewhen explore the differences of working in fintech in Asia and Europe.
- [Blog Post: Dissecting the different models of banking platforms](/blog/dissecting-the-different-models-of-banking-platforms): Gilad G. Amir discusses what banks & fintechs can learn from platform models.
- [Blog Post: Digital Strategy for banks: Vertical Value Chain Control](/blog/digital-strategy-for-banks-vertical-value-chain-control): Gilad G. Amir, former Head of Fintech at Lloyds, breaks down the 2nd strategy for FS providers to stay relevant.
- [Blog Post: Who will be the Spotify of Banking?](/blog/who-will-be-the-spotify-of-banking): AI Consultancy Elsewhen discuss future trends in Finance and who will be the Spotify of banking.
- [Blog Post: The best CX in Enterprise B2B](/blog/the-best-cx-in-enterprise-b2b): How Elsewhen Helped Inmarsat Drive Revenue with a Best-in-Class B2B Experience.
- [Blog Post: The first digital strategy for banks: Platformisation in Financial Services](/blog/the-first-digital-strategy-for-banks-platformisation-in-financial-services): Banking platforms could determine who owns the customer. In the third video in our series, Gilad G. Amir, former Head of Fintech at Lloyds, explains how.
- [Blog Post: The future of wealth management and wealthtech](/blog/the-future-of-wealth-management-and-wealthtech): AI Consultancy Elsewhen explore the future of wealth management and wealthtech.
- [Blog Post: The growth of on-demand insurance in 2020](/blog/the-growth-of-on-demand-insurance-in-2020): AI Consultancy Elsewhen discuss the growth of on-demand insurance in 2020 via an Insurtech Live Webinar.
- [Blog Post: The 'Invisible Bank' strategy (API-as-a-channel)](/blog/the-invisible-bank-strategy-api-as-a-channel): AI Consultancy Elsewhen break down the 3rd strategy for FS providers to stay relevant.
- [Blog Post: The Three Core Needs of Banking Customers'](/blog/the-three-core-needs-of-banking-customers): AI Consultancy Elsewhen discuss the three core needs of banking customers.
- [Blog Post: The three key digital strategies for banks to stay relevant](/blog/the-three-key-digital-strategies-for-banks-to-stay-relevant): Gilad G. Amir, former Head of Fintech at Lloyds, breaks down three core digital strategies banks can adopt to stay relevant.
- [Blog Post: The Three Stages of Banking Innovation](/blog/the-three-stages-of-banking-innovation): AI Consultancy Elsewhen presents ‘The Three Stages of Banking Innovation’. Learn how banks can and should innovate.
- [Blog Post: Theory vs. reality of building a banking platform](/blog/theory-vs-reality-of-building-a-banking-platform): AI Consultancy Elsewhen discuss the challenges facing banks in building platforms to own customers.
- [Blog Post: What is Robo-Advisory 3.0?](/blog/what-is-robo-advisory-3-0): AI Consultancy Elsewhen define ‘Robo-advisory 3.0’ and its significance.
- [Blog Post: Why banks need to go back to their roots](/blog/why-banks-need-to-go-back-to-their-roots): AI Consultancy Elsewhen discuss the importance of customer centricity in banking. Learn why banks need to go back to their roots.
- [Blog Post: How can fintechs earn trust?](/blog/how-can-fintechs-earn-trust): AI Consultancy Elsewhen discuss how fintechs can earn trust.
- [Blog Post: What are the emerging opportunities in banking?](/blog/what-are-the-emerging-opportunities-in-banking): Elsewhen Explores Emerging Opportunities in Financial Services & Embedded Finance.
- [Blog Post: Every fintech’s biggest existential threat](/blog/every-fintechs-biggest-existential-threat): AI Consultancy Elsewhen reveal one of the biggest dangers to a fintech’s long term survival.
- [Blog Post: The value in partnering with BaaS providers](/blog/the-value-in-partnering-with-baas-providers): AI Consultancy Elsewhen discuss how BaaS providers have become a game changer.
- [Blog Post: Implementing the three pillars of innovation](/blog/implementing-the-three-pillars-of-innovation): When beginning to build a bank, what should be your first priority? Will White, fintech advisor, ex-Monzo and Loot, explores.
- [Blog Post: Best practices: Adopting new tech for your organisation](/blog/best-practices-adopting-new-tech-for-your-organisation): AI Consultancy Elsewhen discuss how cutting edge organisations interrogate new technology from within their sector and beyond.
- [Blog Post: Desirability, Feasibility and Viability](/blog/desirability-feasibility-and-viability): AI Consultancy Elsewhen discuss applying product methodology to building banks.
- [Blog Post: The Design Productivity Blueprint - in collaboration with Spotify Design](/blog/the-design-productivity-blueprint-with-spotify-design): Discover how AI Consultancy Elsewhen helped Spotify creating a tool to expose designer productivity, and identify ways to improve it.
- [Blog Post: Video: Every fintech's biggest existential threat](/blog/watch-every-fintechs-biggest-existential-threat): AI Consultancy Elsewhen reveal one of the biggest dangers to a fintech’s long term survival.
- [Blog Post: Video: Implementing the three pillars of innovation at banks](/blog/watch-implementing-the-three-pillars-of-innovation-at-banks): AI Consultancy Elsewhen present ‘Implementing the three pillars of innovation at banks’. Learn how banks can and should innovate.
- [Blog Post: Video: Desirability, Feasibility and Viability](/blog/watch-desirability-feasibility-and-viability): AI Consultancy Elsewhen discuss applying product methodology to building banks.
- [Blog Post: Video: Why banks need to go back to their roots](/blog/watch-why-banks-need-to-go-back-to-their-roots): AI Consultancy Elsewhen discuss the importance of customer centricity in banking. Learn why banks need to go back to their roots.
- [Blog Post: Video: Understanding the new fintech reality](/blog/watch-understanding-the-new-fintech-reality): AI Consultancy Elsewhen discuss the current state of digital banking and fintech.
- [Blog Post: Video: The future of Wealth Management and Wealthtech](/blog/watch-the-future-of-wealth-management-and-wealthtech): AI Consultancy Elsewhen explore the future of wealth management and wealthtech.
- [Blog Post: Video: The growth of on-demand insurance 2020](/blog/watch-the-growth-of-on-demand-insurance-2020): AI Consultancy Elsewhen discuss the growth of on-demand insurance in 2020 via an Insurtech Live Webinar.
- [Blog Post: Video: How GAFA/Big Tech will approach Banking](/blog/watch-how-gafa-big-tech-will-approach-banking): AI Consultancy Elsewhen explore how Big Tech companies are moving into banking at pace. Learn How GAFA/Big Tech will approach Banking.
- [Blog Post: Video: Who will be the Spotify of banking?](/blog/watch-who-will-be-the-spotify-of-banking): AI Consultancy Elsewhen discuss future trends in Finance and who will be the Spotify of banking.
- [Blog Post: Video: The Three Stages of Banking Innovation](/blog/watch-the-three-stages-of-banking-innovation): AI Consultancy Elsewhen present ‘The Three Stages of Banking Innovation’. Learn how banks can and should innovate.
- [Blog Post: Live Webinar: The growth of on-demand insurance in 2020](/blog/the-growth-of-on-demand-insurance-in-2020-live-webinar): AI Consultancy Elsewhen discuss the growth of on-demand insurance in 2020 via an Insurtech Live Webinar.
- [Blog Post: Data, data everywhere! How insurers are enhancing customer experiences with smart data](/blog/data-data-everywhere-how-insurers-are-enhancing-customer-experiences-with-smart-data): AI Consultancy Elsewhen explore the similarities between incumbent insurers and incumbent banks in their quest to launch fully digital brands.
- [Blog Post: How leading Insurtechs are solving customer pain points](/blog/how-leading-insurtechs-are-solving-customer-pain-points): AI Consultancy Elsewhen explore how a handful of Insurtechs has developed innovative solutions that solve customer pain points.
- [Blog Post: In conversation with Mark Huxley, Founder and Chairman, Cognitive Risk](/blog/in-conversation-with-mark-huxley-founder-and-chairman-cognitive-risk): Elsewhen explores strategic and digital change in insurance and tech with Mark Huxley.
- [Blog Post: A Q and A with Mark Hartley of Bankifi](/blog/a-q-and-a-with-mark-hartley-of-bankifi): AI Consultancy Elsewhen discuss the Financial Services sector with Mark Hartley, CEO and Founding Partner of BankiFi
- [Blog Post: Going Digital in the Incumbent Insurance World](/blog/going-digital-in-the-incumbent-insurance-world): AI Consultancy Elsewhen discuss how incumbent insurers are going digital.
- [Blog Post: The Top 10 Peer-to-Peer Lending Platforms in 2026](/blog/the-top-10-peer-to-peer-lending-platforms-for-2020): Updated 2026 review of the leading peer-to-peer lending platforms in the UK and globally. Insights from Elsewhen on fintech, AI in lending, and digital product strategy.
- [Blog Post: Video: Fintech in Asia vs. the West](/blog/watch-fintech-in-asia-vs-the-west): AI Consultancy Elsewhen explore the differences of working in fintech in Asia and Europe.
- [Blog Post: The three elements to creating winning Customer Experiences in SME Lending](/blog/three-elements-to-create-winning-customer-experiences-in-sme-lending): AI Consultancy Elsewhen discuss the three elements to creating winning CX in SME Lending.
- [Blog Post: Video: Consolidation in Wealthtech](/blog/watch-consolidation-in-wealthtech): AI Consultancy Elsewhen explain why consolidation in robo-advisory is inevitable.
- [Blog Post: Beyond SME Lending: What can lenders learn from innovation in other sectors?](/blog/beyond-sme-lending-what-can-lenders-learn-from-innovation-in-other-sectors): AI Consultancy Elsewhen review what lenders can learn from innovation in other sectors.
- [Blog Post: Video: How demographics will define Wealthtech](/blog/watch-how-demographics-will-define-wealthtech): AI Consultancy Elsewhen explore how shifts in demographics will define wealthtech.
- [Blog Post: The race to crack the SME credit scoring dilemma](/blog/the-race-to-crack-the-sme-credit-scoring-dilemma): AI Consultancy Elsewhen explore how the SME sector has undergone a significant level of digital transformation.
- [Blog Post: Comparing the Top Point-of-Sale Finance Providers in 2026](/blog/comparing-the-top-point-of-sale-finance-providers): Side-by-side review of the leading point-of-sale and BNPL finance providers. Insights from Elsewhen on consumer credit, AI in underwriting, and customer experience design.
- [Blog Post: Comparing the CX of the top business lenders in the UK](/blog/comparing-the-cx-of-the-top-business-lenders-in-the-uk): AI Consultancy Elsewhen compare the CX of the top business lenders in the UK.
- [Blog Post: Video: What is Robo-Advisory 3.0?](/blog/watch-what-is-robo-advisory-3-0): AI Consultancy Elsewhen define ‘Robo-advisory 3.0’ and its significance.
- [Blog Post: Q&A: Mark Dreux on dialling down the noise in insurtech](/blog/insurtech-meaningful-innovations-vs-white-noise): AI Consultancy Elsewhen discuss the Insurtech sector with Digital Matrix Systems.
- [Blog Post: Podcast: What does a coherent digital strategy in FS look like?](/blog/podcast-the-pinnacle-of-human-activity-leon-on-pushing-boundaries-in-digital-technology): AI Consultancy Elsewhen discuss what does a coherent digital strategy in FS look like?
- [Blog Post: Rating the onboarding UX of crypto exchanges](/blog/analysis-how-are-crypto-exchanges-tackling-onboarding): AI Consultancy Elsewhen rate the onboarding UX of crypto exchanges.
- [Blog Post: Cutting through the hype: Real tech disruption in financial services.](/blog/a-grounded-view-of-tech-disruption-in-financial-services): AI Consultancy Elsewhen discuss the current state of digital banking and fintech.
- [Blog Post: Finding strategic clarity in the new financial services reality](/blog/finding-strategic-clarity-in-the-new-financial-services-reality): Elsewhen explores digital transformation and scaling new digital propositions in financial services.
- [Blog Post: The threats from challenger banks and fintechs to the incumbents](/blog/the-threats-from-challenger-banks-and-fintechs-to-the-incumbents): AI Consultancy Elsewhen explore the main threats the challengers and fintechs pose to incumbent banks.
- [Blog Post: How incumbent banks can become customer-centric](/blog/how-incumbent-banks-can-keep-pace-with-new-customer-expectations): AI Consultancy Elsewhen discuss how incumbent banks can become customer-centric.
- [Blog Post: Bringing testing up to speed at a payments giant](/blog/bringing-testing-up-to-speed-at-a-payments-giant): AI Consultancy Elsewhen discuss how it helped a global payments business improve product delivery, user testing and wider digital strategy
- [Blog Post: What does the future hold for challenger banks and fintechs?](/blog/what-does-the-future-hold-for-challenger-banks-and-fintechs): AI Consultancy Elsewhen explore what the future holds for challenger banks and fintechs.
- [Blog Post: Visualising the future of construction](/blog/visualising-the-future-of-construction): Elsewhen explore the state of technology in the construction industry, and make predictions on the role technology will play in the future.
- [Blog Post: Ditch the Double Diamond](/blog/ditch-the-double-diamond): AI Consultancy Elsewhen review the ‘double diamond design process model’ and its relevance in today’s organisations.
- [Blog Post: A set of best practices for JavaScript projects](/blog/project-guidelines-a-set-of-best-practices-for-javascript-projects): AI Consultancy Elsewhen share a set of best practices for JavaScript projects.
- [Blog Post: Taking the pulse of technology in construction](/blog/taking-the-pulse-of-technology-in-construction): Elsewhen examines construction tech today and its future impact.
- [Blog Post: The top four delightful services offered in digital banking](/blog/the-top-four-delightful-services-offered-in-digital-banking): AI Consultancy Elsewhen share the top four delightful services offered in digital banking.
- [Blog Post: How fintechs are succeeding and failing in CX](/blog/how-fintechs-are-succeeding-and-failing-in-cx): AI Consultancy Elsewhen explore how fintechs are succeeding and failing in CX.
- [Blog Post: European 3D and 4D BIM Level 2 case studies](/blog/european-3d-and-4d-bim-level-2-case-studies): AI Consultancy Elsewhen review the European 3D and 4D BIM Level 2 case studies in construction.

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