Privacy Policy

Elsewhen respects and values the privacy of every person who visits or interacts with our websites and/or the websites of our clients (“Sites”); anyone who uses our applications and/or the applications we build for our clients (“Applications”); and anyone who otherwise make use of the goods and/or services that we provide (our “Services”).

We are committed to ensuring transparency in terms of how we process your Personal Data, as detailed in our Privacy Policy and Cookie Policy.

About this Policy

Our Privacy Policy describes how we handle and protect your Personal Data in relation to our business activities and marketing, whether online on the Site, as part of client work, or offline - for example at events.

This Privacy Policy explains our approach to any Personal Data we may collect or handle from you and the reasons for processing your Personal Data. This Privacy Policy also sets out your rights in respect of our processing of that Personal Data.

Our Privacy Policy applies exclusively to the use of your Personal Data when obtained by us, it does not apply to your Personal Data collected from third parties.

Who we are

Our Sites and Applications are operated by Elsewhen Limited, (“we”, “us” or “our”).

Elsewhen Limited is the data controller responsible for your personal information and is registered at the UK Information Commissioner’s Office with registration number: 07608360

Elsewhen Limited is a UK company with registered company number: 07608360 and whose registered office is at Unit 13 Waterside, 44-48 Wharf Road, London N1 7UX

Contact us

If you have questions about our Privacy Policy or want to exercise your rights as defined by it, please contact us by sending an email to with the subject line ‘Elsewhen Privacy Policy’. We will endeavour to respond to all queries in good time.

Data we collect and how we use it

Elsewhen may collect data in the normal function of our Sites, Applications or Services. The purpose of this data collection can be summarised thusly:

  • Provision of Services to Clients
  • Managing communication with Clients
  • Improving our Services
  • Promoting and marketing our Services
  • Handling inquiries we receive
  • Analysing how our Sites are being used
  • Recruiting new personnel
  • In order to comply with any applicable law, court order, other judicial process, or the requirements of a regulator; and use as otherwise required or permitted by law

Legal basis by which we process your personal data

Our processing of your personal data for the purposes mentioned above is based:

  • On our legitimate interests in promoting and protecting our Sites, Applications and Services, building and maintaining correspondence, and for the purposes of recruitment
  • On your consent, for example if you register for a Service, register for the email newsletter, register at any event we operate, or for the business purposes that support web operations such as on our site
  • To comply with laws, when it may be necessary to satisfy our legal or regulatory obligations

Retention of your data

We reserve the right to retain personal data, for the duration of the relevant business engagement, or longer is necessary. In most cases we will delete all personal data collected as part of a business engagement, but it may be necessary to retain this data for longer, for example for analysis or record-keeping, to comply with schedules agreed with a client, to comply with any legal or regulatory obligations, or to protect us against future legal action.

If you request that we delete your personal data, we will make reasonable attempts to delete all instances of the information in their entirety. More information on access to your personal data, and your right to be forgotten is included in the “Your Rights” section of this Policy.

Your rights

You may have the right to:

  • request access to your Personal Data as collected by Elsewhen, where it has been granted by applicable law
  • request a copy of the Personal Data as collected by Elsewhen , where it has been granted by applicable law
  • request to have any inaccuracies in your Personal Data corrected
  • request that we cease processing your personal data, where it has been granted by applicable law

If you wish to do any of the above, or discuss how we process your Personal Data, you can contacthello@elsewhen.comwith the subject line “Elsewhen Privacy Policy” and we will endeavour to respond to your request in good time, and make every reasonable attempt to comply with your request as required by applicable law

To help protect your privacy and security, we will take reasonable steps to verify your identity before granting you access to your Personal Data.

It may be legally impossible to comply with your request, for example if access to your Personal Data may reveal the Personal Data of someone else, for whose Personal Data you do not have consent. It may be necessary to deny your requests where they may be manifestly unfounded, and/or excessive, or otherwise objectionable or unwarranted under applicable law. It may be necessary to charge a fee to comply with your request where granted by applicable law.

You have the legal right to lodge a complaint with a competent data protection authority, where granted by applicable law.


You can opt in or out from tracking cookies on ourCookie Policy.

You can unsubscribe from our email newsletters by clicking the ‘Unsubscribe’ link at the bottom of the email.

Consent and changes to Privacy Policy

By using the Sites, you consent to the collection, use, and storage of your personal data by us in the manner described in this Privacy Policy and in our Cookie Policy. We reserve the right to make changes to this Privacy Policy as necessary.

If we make changes to this Privacy Policy that meaningfully increase our right to use personal data that we have previously collected, we will obtain your consent by prominently posting information about the change on our Sites, or via email to you, depending on the nature of the change.