Three ways to help you deliver impact for your organisation

We have three distinct service offerings to help leaders harness a cutting edge approach to design and technology. Here’s what each of them could mean for your business.

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Digital strategy


Strategic thinking frequently suffers when it is siloed from the resulting technical implementation. That’s why our digital strategy consultants work on the strategy, customer experience and technology workstreams in unison, drawing on deep experience to do so.

On a digital strategy engagement, you’ll uncover the why, what and how of your opportunity for transformation or innovation, while building consensus and understanding from stakeholders along the way. You’ll connect your customers’ needs to the most pressing business goals, combining both into an action-oriented business case.

With our experts' help, you can bring your vision to life with a clear roadmap to launch.


Get in touch if you want a digital strategy to know:

  • What are the best opportunities for future growth
  • Which KPIs will be improved and how they positively impact the bottom line
  • What do your customers actually want
  • How to put your customers at the centre of your business
  • How to remove internal productivity blockers
  • How to unlock value from your data
  • How to reduce costs by improving efficiency
  • How to deal with the technology legacy
  • The roadmap to bringing a new offering to market
  • Clarity on whether to build vs. buy
  • Validated value proposition
  • Service design map
  • Product architecture
  • Customer insights
  • Jobs To Be Done
  • Technical solution architecture
  • Data modelling
  • MVP specification
  • 1 - 5 year roadmap
  • Prototype design
  • UX for key customer journeys

Digital Product & Project teams


When seeking an independent viewpoint or outside help to turbocharge execution, it can be difficult to find a partner that can really bring about radical change.

On an engagement with an Elsewhen project team, you would work with some of the best and most experienced design and engineering talent in London. You’ll get a fresh and independent perspective into your challenge, and will experience just how quickly value can result when it’s delivered by experts working effectively and efficiently.

Whether picking up the reins on a specific aspect of an ongoing project, or delivering end-to-end, our highly experienced product managers, designers and engineers can unlock and elevate a project to:

  • Elevate the product design and engineering
  • Deliver whole products or features end-to-end
  • Radically increase the speed and quality of delivery
  • Remove any barriers from moving quickly and effectively
  • Improve process around design/engineering handoffs
  • Introduce and utilise the latest methodologies across all services
  • Provide a strategic outside view
  • Internalise the latest technology and methodology
  • Product design
  • Research
  • React and Angular engineering
  • Swift and Kotlin engineering
  • Python and Node engineering
  • API design
  • Cloud infrastructure architecture (GCP, AWS)
  • Data ingestion and distribution pipeline design
  • Data modelling

Digital Transformation & Enterprise


The expectations of today’s customers are much higher than ever before. And that goes for B2B and enterprise employees and customers alike. They expect high quality, delightful customer experiences from both internal and external tools.

Traditionally in digital transformation programmes, the customer experience tends to suffer because strategic design agencies don’t understand engineering and solution integrators can’t design.

We bring the two together into a cohesive whole where it matters most—at the customer experience layer. We ensure that your customer needs are met, helping you avoid outcomes which only prioritise process, or are hamstrung by the complexity of the core implementation.


On a digital transformation engagement we would:

  • Bring a customer centric view into the programme
  • Collaborate with SI and other partners to ensure the best possible CX
  • Provide clarity and unity for the service
  • Design the best possible customer journey
  • Outline all of the customer touchpoints and what enables them
  • Consult on best practices for design in an agile delivery context
  • Customer insights
  • Service design
  • Customer journey design
  • Experience API design
  • Experience API build
  • UX design
  • UI design
  • Front end build