Our insights on product methodology, design, technology and business

Explore how AI agents are transforming workflows in finance, telecoms, pharma, and beyond — reducing costs and driving real productivity.

Assessing the UK public sector’s readiness to adopt Generative AI.

Discover how AI agents and multi-agent systems transform enterprise efficiency, adaptability, and collaboration.

This report introduces Generative UI. By moving complex AI behind intuitive, task-specific interfaces, Generative UI transforms human-machine interaction into something seamless and designed to drive productivity.

Learn how to leverage and use generative AI to boost user-centricity, combining market insights and real-world examples to guide digital teams and leaders.

Explore how Generative AI and LLMs boost enterprise efficiency, accelerate digital transformation, and drive growth through smarter, streamlined processes.

To be competitive in today’s market landscape, your organisation needs to be more digital—but what does this actually mean? Explore how you can maximise the benefits of modern digital products for your organisation, workforce and customers.

Your guide to how organisations achieve real-world business transformation.

This guide will help you move from traditional manual processes for serving customers and managing people, tasks and assets – to tailored digital solutions and products that unlock business productivity.

Explore the factors influencing the success and failure of digital transformation projects, based on the latest research findings.

Download a complete guide to delivering the full potential of your digital strategy.

Discover the practices, processes, and roles that have emerged to help designers, design teams and design leaders have much greater impact.